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Verified Patient Reviews on Clinics, Doctors, and Treatments

Who knows more about the doctor, amenities, and hospital staff than someone who has checked everything themselves? We collect the genuine experiences of our patients for you to make the best choice.

Each review belongs to a verified customer after getting medical services booked via Bookimed.com.

We publish positive and negative reviews, moderated for compliance with Reviews & Comments Policy.

Yevhenii Khomenko • FUE hair transplant at Hair Clinic for Australian Patients Poland

Jan 14, 2023
Verified review.
Verified review.

I had 4500 grafts transplanted

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Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend
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Marcell • Fillers injection at YeahSmile for Australian Patients United States of America

Aug 4, 2026
Verified review.
Verified review.

My Coordinator was EXCELLENT! She was knowledgeable and helped me with every detail from transportation to hotel accommodations to restaurants to shopping

If you're considering under-eye fillers, here’s my practical take on the process. The planning was very smooth. My "Coordinator was EXCELLENT! She was knowledgeable and helped me with every detail from transportation to hotel accommodations to restaurants to shopping." The doctor was meticulous, injecting carefully and slowly while checking for symmetry. It is too early to tell the final result. One thing to be aware of is the language dynamic. "Most of the staff was bilingual; however, the doctor was not so this required nursing staff translation. I would have been more comfortable if the doctor answered my questions directly versus using a translator. This was just a preference. It did not minimize the excellent treatment that was provided. I definitely plan to return for services and will be prepared by learning conversational Spanish." A key tip: understand prices are per syringe, so the final cost is determined on-site. I had no additional expenses. Paying with cash is cheaper, but not all local ATMs dispense US dollars.

Anonymous • Revision rhinoplasty at SAERO Plastic Surgery for Australian Patients Italy

Sep 29, 2026
Verified review.
Verified review.

Everything was very smooth

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Everything was very smooth. The Bookimed coordinator, Tatyana, was very informative, present, and patient; she did her best to reassure me and answer all my questions. I am still in early recovery from my revision rhinoplasty, but I'm feeling better than expected. The main issue was correcting a crooked nose but I also had a septoplasty for better breathing and a tip plasty for cosmetic reasons. The surgeon who personally handled my consultation and surgery took the time to explain what went wrong with my previous procedure and was honest about what realistic results I could expect. Aftercare has been good. The clinic has stayed in touch, provided a clear aftercare guide, and is easy to reach. There were also no additional expenses on top of what I paid the clinic. My advice for anyone considering this is to always ask if they can provide free accommodation. One last thing, massive thank you to Gia for translating everything and looking after me.

Anonymous • Facelift at Soraca Med for Australian Patients Finland

Sep 3, 2026
Verified review.
Verified review.

While it's still too early to see the final look, I love the results already

My main concern before traveling was getting a result that didn't look like me. My surgeon was fantastic in addressing this; he was honest about realistic outcomes for my age, carefully examined my facial structure, and showed photos of similar patients. We agreed on a deep plane facelift for my face only. While it's still too early to see the final look, I love the results already. It's gonna be perfect after the swelling settles down. My one critique is that I would have loved to get some more specific and detailed info on the techniques. Getting my whole medical report would have been nice. On a practical note, there were no additional expenses. My advice for anyone considering this: take your time and trust the process. Be prepared for some facelift blues and buyer's remorse during your initial recovery—it's part of it.

Anonymous • Mommy makeover at Optimed International Hospital for Australian Patients United Kingdom

Jul 8, 2026
Verified review.
Verified review.

My surgeon was great; he was honest about what results were realistic for my body and clearly explained all the risks, which gave me confidence

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If you're thinking about this, my main piece of advice is to be mentally ready for the procedure, as it can be overwhelming. I’m in early recovery from my breast reduction and lift, and I am feeling better than expected. My surgeon was great; he was honest about what results were realistic for my body and clearly explained all the risks, which gave me confidence. The clinic team was easy to reach and stayed in touch. Do be aware of some additional expenses – I had a prescription that cost extra at the pharmacy. A few practical tips: bring a spare compression garment, cotton t-shirts to wear underneath it, and your own snacks. Also, having my mum with me has been pivotal to my recovery, so I'd suggest bringing a companion if you can.
The co-ordinator at Bookimed, Winnington was brilliant. No matter how many questions I had he was able to answer them promptly and with one small hiccup from the hospital Winnington went out of his way to try and package a new procedure for me. My co-ordinator Eyyub at Optimed hospital was outstanding. The hospital was great, the staff on my floor were fantastic. We used goggle translate when the co-ordinator wasn’t with us if we came up against a language barrier but that was not very often. I was cared for before and after my surgery by the nursing staff who could not do enough for myself and my mum. I 10000000% recommend Bookimed & Optimed hospital
Post op instructions could be better. I have suggested to them to put together a general guide of what to do and not to do and for however long. What’s normal and if something doesn’t feel right who to contact etc. I think this will greatly help international patients and help the hospital co-ordinators from being hounded with a load of questions from several patients all at once. Peace of mind for the patient and a little more support for the co-ordinator. The food is catered for Turkish patients and can be hard for international patients to eat. Again, I have suggested to them to try having a small box of fibrous cereal available at breakfast time and instead of a full meal at lunch time something simple like sandwiches or rolls/bagels/baked goods. Dinner was usually ok and we were able to eat most of that but our daytime diet is a little less than they were providing and there was a lot of food waste which they could minimise & use the money elsewhere if there was a cater to international patients diets.
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