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Coordinator — Tetiana Ponomarenko | Bookimed

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022

Tetiana Ponomarenko

Medical coordinator
Expert Since 2022
Ohthalmologist, she works with patients in the field of plastic surgery, and also helps organize the treatment of general diseases for Ukrainian-speaking and Russian-speaking patients. Member of the Association of Ambulatory Medicine.
7626 Patients Helped
Guiding patients to the right care since 2022
3 languages
Tetiana speaks English, Russian, Ukrainian
4 years
Tetiana has dedicated their career to patient care

What Makes Tetiana Your Trusted Guide?

Hello! My name is Tetiana.

I’ve been a medical coordinator for over three years — helping patients find a clinic and a doctor in plastic surgery, dentistry, and bariatrics.

My work is more than just selecting a specialist. It’s about trust, support, and confidence at every stage.

I’m always there — from the first consultation to the return home. I explain complex things in simple words, help go through all the details, and make a well-informed choice.

It’s important to me that you feel not only professionalism but also care. That you know: you are not alone.

I will listen, understand, and find exactly the solution that suits you — based on your needs, expectations, and inner feelings.

I believe that changes in appearance or health begin with an inner “yes” to yourself. And I am your support on this path.

Together, we’ll make it calm, comfortable, and effective.

My motto is care as if for myself. I work as if helping a loved one make the right choice.

Certification

Specialist diploma in general medicine — Kharkiv National Medical University, №012957, 2020, Tetiana Dolhova

Tips for Your Medical Journey

Start early
Allow time for consultations, documents, and visa arrangements
Prepare your medical records
Gather test results, scans, and doctor's notes in advance
Compare treatment programs
Request options from several clinics before deciding
Ask about all-inclusive packages
They often include transfers, accommodation, and interpreter
Stay in touch with your coordinator
We're here 24/7 to solve any issues

How Tetiana Supports You

Your personal medical assistant from first request to recovery

Understanding Your Case
Studies your medical situation, needs, and preferences in detail
Matching You with the Right Clinic
Selects hospitals based on your diagnosis, budget, and location
Arranging Treatment Programs
Gets individual treatment plans with clear pricing from hospitals
Handling All Paperwork
Manages documents, translations, and visa invitations
Organizing Your Trip
Coordinates transfers, accommodation, and appointments
24/7 support
Stays in touch throughout treatment and even after you return home

What Patients Say

Patients Reviews:

Svetlana Annina • Laser teeth whitening Italy May 21, 2026

Verified review.
Before and After {{procedure}} Pictures
I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches.
I’m really pleased with the result: my teeth are noticeably whiter, by about 2–3 shades, and the whitening has taken to the entire surface perfectly evenly, without any patches. The colour has held up well. The whole team at the clinic were very attentive and professional from start to finish, which made the whole process much more relaxing. I would definitely recommend this place.
Unident Clinic

Tat'yana Yamagami • Breast augmentation Turkey Sep 10, 2024

Verified review.
Before and After {{procedure}} Pictures

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Before and After {{procedure}} Pictures

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The competence, careful attitude and attention to every little detail is what I really liked.
I would like to thank my doctor for his careful attention to my difficult situation. The competence, careful attitude and attention to every little detail is what I really liked. Now I am still recovering and the final result is still far away, but I believe that everything will be fine. I would like to mention my coordinator-translator Jena. She is a very nice girl who helped me during my stay. Kind, nice, responsible and competent. She made me feel very comfortable. Thank you very much to the doctor, Jena and the clinic staff for everything. I will definitely recommend to my friends.
SAERO Plastic Surgery

Anonymous • Male Rhinoplasty Ukraine Jun 7, 2026

Verified review.
The surgeon and the clinic staff worked very smoothly and professionally.
My main concern was post-operative discomfort, and that’s partly how it turned out: the hardest part wasn’t the pain, but having to breathe through my mouth all the time whilst sleeping. It wasn’t easy. However, it’s only a temporary difficulty. I had open rhinoplasty, and at this stage of recovery, my nasal breathing is already back to how it was before. There is, of course, still some moderate swelling at the tip of my nose, but that is completely normal. The surgeon and the clinic staff worked very smoothly and professionally. Overall, it was a positive experience, and the clinic can be considered a good option.
Istanbul Aesthetic Plastic Surgery Center

Anonymous • Hair transplant Germany May 31, 2026

Verified review.
The staff were incredibly supportive and attentive; I would give them 5/5 without hesitation.
If I were asked to describe my experience in one word, I would say ‘well-balanced’. The Sapphire FUE procedure, during which 4,000–5,000 grafts were transplanted, went exactly to plan. The staff were incredibly supportive and attentive; I would give them 5/5 without hesitation. As for the surgeon’s work and the clinic itself, there are a couple of areas that could be improved, so I’d give them a 4/5. Recovery is going well: there’s a slight tightness in the donor area, but it’s not a big deal. New stubble is already starting to grow. The main thing is that it’s perfectly possible to sleep — the neck pillow really does help. I would recommend this place to my friends with an 8 out of 10 rating.
Adem and Havva Medical Center

Elizaveta • Root canal treatment Poland May 9, 2026

Verified review.
I would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!
I would like to express my heartfelt thanks to the clinic and all the staff for their professionalism, care and attentive service ❤️ I underwent dental treatment over a period of five days. On the first day, I had a CT scan and was given a detailed treatment plan; from then on, everything proceeded step by step and in a very organised manner. Part of the treatment is still to come — I’ve left three teeth and the issue with my bite for my next visits. I’d like to make a special mention of the atmosphere at the clinic. I used to be very afraid of dentists; every visit was extremely stressful for me. But here, everything turned out to be completely different — no pain during treatment, the utmost care, attentiveness and support at every appointment. It’s surprising to me, but I actually looked forward to my appointments all five days, which is completely out of character for me 😊 I was also pleasantly surprised by the prices, the high level of professionalism of the dentists and the politeness of the entire staff. I would definitely recommend this clinic to anyone looking for high-quality and comfortable dental treatment!
Unident Clinic

Diana Babiichuk • Arm lift (brachioplasty) Bulgaria May 8, 2026

Verified review.
My arms are already moving freely, which is a huge relief.
What worried me most before the operation was the recovery process, specifically how stiff my arms would feel. I was afraid of losing mobility. Now, at this early stage, I’m pleasantly surprised by the results. My arms are already moving freely, which is a huge relief. Of course, the incisions are still visible, but the scars themselves are healing well. The surgeon and the entire clinic staff were very attentive and supportive every step of the way, from the consultation right through to the procedure itself. Everything went smoothly.
Lokman Hekim Istanbul Hospital

Anonymous • Сonsultation with a dermatologist Ireland May 7, 2026

Verified review.
The dermatologist was very attentive and took the time to explain everything in detail, and I felt that I’d really been heard.
My biggest worry was that the doctor wouldn’t have time to listen to me and really understand my problem, especially in an unfamiliar setting. That didn’t happen. The dermatologist was very attentive and took the time to explain everything in detail, and I felt that I’d really been heard. My Bookimed coordinator helped to organise everything smoothly. The clinic itself has clearly state-of-the-art equipment. The only slight downside was that the waiting time for the appointment turned out to be a bit long. My recovery is going according to plan so far, and although it’s too early to talk about the final result, I’m feeling optimistic. My advice: use this service. It’s convenient. Safe and comfortable.
Memorial Antalya Hospital

Luiza • Rhinoplasty (nose job) Finland Apr 30, 2026

Verified review.
My breathing is better than before, and the tip of my nose looks natural.
To anyone who’s unsure, I’d say this: if you have insecurities and don’t feel confident, it’s worth taking this step – the sooner, the better. I entrusted my operation to Dr Ergan Er, who performed open rhinoplasty. Even at this early stage of recovery, I can already see the results. My breathing is better than before, and the tip of my nose looks natural. The whole clinic team was very responsive and professional, which was a great support. My main advice is: if you’ve made up your mind, go to Dr Ergan Er.
Istanbul Aesthetic Plastic Surgery Center

Luiza • Rhinoplasty (nose job) Finland Apr 30, 2026

Verified review.
Even at this early stage of recovery, I feel that my breathing is better than before.
I was worried about how I would breathe after the operation, as that was one of the main reasons I came here. It’s simply incredible, but even at this early stage of recovery, I feel that my breathing is better than before. That’s the main thing. I had open rhinoplasty, and the whole process, from the consultation right through to the operation itself, was very well organised. The staff at the clinic are caring, and the surgeon inspired complete confidence right from the start. Of course, there is still some swelling, but I can already see positive changes and am grateful to the team for their work.
Istanbul Aesthetic Plastic Surgery Center

Dmitrii Kezonen Кезонен • Porcelain bridge Finland Apr 26, 2026

Verified review.
The clinic staff were very caring; I’d like to give them a special thank you.
My biggest concern was whether the bridge would look natural. Fortunately, the colour matched my natural teeth very closely, so that’s all fine. I had a zirconia bridge fitted over 5–6 teeth. The clinic staff were very caring; I’d like to give them a special thank you. However, I would have liked a better rapport with the surgeon; I was left with the feeling that not everything had been fully discussed. I am currently getting used to it. The main difficulty is sensitivity when chewing, and I am still getting used to my new bite. Overall, the result is good, although the process itself was not ideal.
YEG Clinic

Anonymous • Hair transplant Belgium Apr 3, 2026

Verified review.
The surgeon and the clinic staff handled the technical side with systematic efficiency, making the entire process feel very controlled.
My biggest concern was the recovery period and whether the DHI method would leave visible scarring or unbearable pain. Two weeks later, the reality is much more manageable than I anticipated during my initial research. The team transplanted between 4000 and 5000 grafts, and the precision of the work is evident as I navigate these first fifteen days of healing. Currently, I only feel a slight tightness in the donor area, which is a common sensation at this stage. The surgeon and the clinic staff handled the technical side with systematic efficiency, making the entire process feel very controlled. It takes real patience. For anyone looking into this, focusing on the post-op care instructions is just as vital as the surgery itself.
Istanbul Aesthetic Plastic Surgery Center

Oleg • Dental Implant Germany Apr 2, 2026

Verified review.
Right now, fifteen days post-op, I have no discomfort when chewing, which was a huge relief during my first few meals.
If you’re thinking about getting an implant abroad, my main piece of advice is to ignore the technical jargon and focus on the surgeon's skill. I honestly couldn't tell you the brand or diameter of the post they used, but the way it feels matters more to me anyway. Right now, fifteen days post-op, I have no discomfort when chewing, which was a huge relief during my first few meals. The clinic and staff were genuinely helpful, though I am still dealing with some slight redness around the gums. It isn't painful. While the surgeon was excellent and the facility was clean, the healing process is definitely a journey. If you are planning to do this, my best advice is to just have patience.
Good Look Clinic

Виктория • Revision rhinoplasty Kazakhstan Nov 5, 2023

Verified review.
Before and After {{procedure}} Pictures
I'm very pleased with everything!
This was my 3rd rhinoplasty. The first one was unsuccessful, they ruined my nose with an implant. The second rhinoplasty did not correct all the problems. Since this was supposed to be a decisive operation, I took the choice of a doctor very seriously and the Bookimed service helped me a lot. My consultant Tatyana helped me a lot with my choice, she answered all my questions very accurately! We chose Dr. Cem Altindag because he specializes in the nose. I liked my translator! Very attentive and nice girl! The provision of medical services in the hospital was of very high quality. Everyone is very friendly and attentive. Special thanks to my attending physician! I'm very pleased with everything! So far I am satisfied with the results, I will wait for a full recovery! I had some minor problems with the hotel, but this issue was resolved very quickly. So don’t worry, those who are planning to fly for treatment, everything will be in the best possible way!
The Nose Clinic

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