Dr Serdar — Istanbul

We had a check-up at Medipol global clinic, we were very satisfied with the quality of service. Everything is clear, accessible, prompt and most importantly professional! We were examined, treatment was prescribed, we will believe that it will help us and we will be cured! I would like to thank all the doctors, staff of the check-up department and interpreter Zarina for your attitude and your professional approach to each patient. I would also like to thank Svetlana, Bookimed coordinator, for the excellent organisation of our check-up and for her humanity, kindness and empathy!

Hello, my name is Vladislav Ivanov, Ukraine, Odessa city. In February 2021, my daughter Vlada was diagnosed with anaplastic ependymoma, we went to the doctors for a week trying to find out why the child started having severe headaches. They went through examinations, did an MRI, and as a fact, they found a brain tumor. That's when the ground slipped from under my feet. Realization has come - this has already happened, which means you need to quickly take action. The first thing we did was go to the children's hospital in Kyiv, the child was given a shunt. But unfortunately, fluid began to collect in my head and my vision began to fall sharply. The doctors explained that an operation was urgently needed. We did not have a large accumulated amount, and we decided to complete the operation abroad. We contacted Bookmed. We contacted the employee Marina. Marina quickly found a clinic for us in Turkey, organized a trip for us, flew to Turkey in a matter of days. The hospital was already waiting for us. Examined, took blood for tests and the next day an operation was scheduled. Everything went well. Then they underwent a course of radiotherapy. The results are positive, we were sent home to Ukraine (August 2021). Every 3 months they underwent MRI, the pictures were good .. But a year later, in March 2022, we heard the terrible words “relapse”, “war”. Hastily collected the necessary documents and left for Lviv. From there, by large buses, all children with cancer began to be taken out along the humanitarian corridor from Ukraine to Europe. The daughter and his wife were assigned to France. A second operation was performed, the tumor was removed, and after that a course of chemotherapy was prescribed. After a month of taking the course, the doctor said that chemotherapy was not helping. The doctor suggested experimental chemotherapy, but that didn't help either. As a result, the daughter is getting worse and worse every day. The child began to walk badly, the right leg and handle practically do not work. The child melted before my eyes. It's all very scary, but it's worse to leave Vlad without an opportunity for treatment. I again turned to Marina Bookmed Marina again very quickly found us a hospital in Turkey, helped us with the flight Paris Istanbul. Arrived at the hospital 2 days later, the operation was successful!!! After the operation, the child began to talk, swallow, and after a couple of days to walk. What I want to say Bookmed in particular Marina Provided us with moral support documentary for the second time at the highest level. Marina many thanks to you and your team THANK YOU.

The professionalism of the doctors is top notch. The availability of modern equipment is attractive. The medical staff is attentive and responsive to patients. Excellent work of the international department in terms of logistics and translators, which allows you to concentrate as much as possible on the diagnosis and communication with doctors. Availability of separate rooms per patient during hospitalization. Ensuring adequate prices for hotel rooms. In simple words: the transfer operates from the airport to the hotel and back, daily to the clinic and back to the hotel. There was always a translator with us at the clinic who took us where we needed to go. We received professional medical care.

I see this clinic on a regular basis. I like everything very much. Large and clean clinic. Competent doctors are working. The first two times there were problems with translators, 2 translators were illiterate and irresponsible. Then they replaced me and gave me a very responsible and decent translator. Very satisfied and liked it

Everything is very well organized, fast communication between the doctor, translator, and financial department. We had a problem with housing, they didn’t abandon us at night, the clinic staff helped. We did an examination, so I can’t say about the results of the treatment yet. The facilities at the clinic are wonderful, we consulted with 2 doctors, we have a diagnosis and a treatment method. The radiologist is competent and specialist, but not verbose. I didn’t have enough explanations about the risks, etc., the plastic surgeon explained everything in detail, answered all my questions, he was a very nice person. The organization of the trip is at the highest level, the organization is impressive. The diagnosis has been made, treatment methods have been determined, we plan to come for treatment in six months, because the prices are too expensive for us. I can write about the quality of treatment after treatment.